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21.
|
Reengenharia : reestruturando sua empresa
by MORRIS, Daniel | BRANDON, Joel. Material type:  Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Makron Books, 1994Title translated: Re-engineering your business.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14M8756r] (1).
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22.
|
Deming : as chaves da excelência
by MANN, Nancy R. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Makron Books / McGraw-Hill, 1992Title translated: The keys of excellence: the story of the deming philosophy.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16M2821d] (1).
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23.
|
Downsizing : reformulando sua empresa para o futuro
by TOMASKO, Robert M. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Makron Books, 1992Title translated: DOWNSIZING: Reshaping the corporation for the future.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14T6558d] (1).
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24.
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As metas gerenciais : gerência de quarta geração
by JOINER, Brian L. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Makron Books, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14J741m] (1).
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25.
|
Melhores desempenhos das empresas : ferramentas para a melhoria da qualidade e da competitividade
by RUMMLER, Geary A | BRACHE, Alan P. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Makron Books, 1992Title translated: Improving performance.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16R937m] (1).
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26.
|
Cultura organizacional e privatização : a dimensão humana
by TOMEI, Patricia Amelia | BRAUNSTEIN, Marcelo Lomacinski. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Makron Books, 1993Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01.2T6567c] (1).
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27.
|
Rede de informações
by LIPNACK, Jessica | STAMPS, Jeffrey. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Makron Books, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05.1L7648r] (1).
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28.
|
Reengenharia no governo
by TEIXEIRA, Anibal. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Makron Books, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.06T2661r] (1).
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29.
|
O cliente em primeiro lugar : o atendimento e a satisfação do cliente como uma arma poderosa de fidelidade e vendas
by WALKER, Denis. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Makron Books, 1991Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01W1781c] (1).
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30.
|
Faça você mesmo pesquisas de mercado
by BREEN, George Edward | BLANKENSHIP, Albert B. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Makron Books, 1991Title translated: Do-it-yourself marketing research.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 11B8325f] (1).
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31.
|
Controle da qualidade total : gestao e sistemas
by FEIGENBAUM, Armand V. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Makron Books, 1994Title translated: Total quality control.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16F2976c] (1).
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32.
|
Controle da qualidade total : estrategias para o gerenciamento e tecnologia da qualidade
by FEIGENBAUM, Armand V. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Makron Books, 1994Title translated: Total quality control.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16F2976c] (1).
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33.
|
Controle da qualidade total : metodos estatisticos aplicados a qualidade
by FEIGENBAUM, Armand V. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Makron Books, 1994Title translated: Total quality control.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16F2976c] (1).
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34.
|
Controle da qualidade total : aplicacoes nas empresas
by FEIGENBAUM, Armand V. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Makron Books, 1994Title translated: Total quality control.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16F2976c] (1).
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35.
|
Controle da qualidade : Conceitos, politicas e filosofia da qualidade
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Makron Books do Brasil, 1991Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16C7648c] (2).
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36.
|
Controle da qualidade : Componentes básicos da função qualidade
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Makron Books do Brasil, 1991Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16C7648c] (2).
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37.
|
Controle da qualidade : ciclo dos produtos: do projeto à produção
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Makron Books do Brasil, 1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16C7648c] (1).
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38.
|
Controle da qualidade : Ciclo dos produtos: inspeção e teste
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Makron Books do Brasil, 1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16C7648c] (1).
|
|
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39.
|
Controle da qualidade : ciclos dos produtos: do marketing à assistência técnica
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Makron Books do Brasil, 1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16C7648c] (1).
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|
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40.
|
Controle da qualidade : Métodos estatísticos clássicos aplicados à qualidade
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Makron Books do Brasil, 1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16C7648c] (1).
|
